She told me : “Past is past, you can’t do anything to revert it back. Nothing can be done now on what had happened. There is no point in thinking on the same. So just forget it.”

True that nothing can be done on the incident in past.  But something more to be done now for the future. I don’t understand how could she so easily say me to forget it. If I forget it and forgive them, the past will happen again and again with someone else too..

So no need to forget it as such if it has affected you. It’s not like blood for blood, but it’s for justice and fairness at least in future.

So my dear friends, if you know the procedures for filing a case in consumer court, kindly let me know especially if you have any hands on experience.